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워크플로우

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IT 워크플로우

IT의 혼돈을 통제하고 비즈니스를 혁신하십시오. 통합된 단일 플랫폼에서 엔터프라이즈를 디지털 IT 워크플로우와 연결하십시오.

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주요 솔루션

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직원 워크플로우

업무 환경을 실생활처럼 편하게 만드십시오. 네이티브 모바일 앱과 가상 에이전트를 사용하여 언제 어디서나 조직 전체에 답변과 도움을 제공하십시오.

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주요 솔루션

직원 생산성 향상

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고객 워크플로우

연결된 디지털 워크플로우를 통해 문제 발생부터 해결까지 매끄러운 고객 환경을 구축하십시오.

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주요 솔루션

고객 충성도 제고

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자체 앱 빌드

Now Platform을 기반으로 코딩을 전혀 모르는 사람과 코딩 전문가 모두가 한 팀으로 작업하여 워크플로우 앱을 빠르게 제공할 수 있습니다.

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산업

Now Platform

Now Platform으로 기업을 혁신하십시오. 단일 클라우드 플랫폼으로 업무 수행 방식을 간소화하고, 직관적인 경험을 제공하며, 디지털 워크플로우 앱을 빌드하십시오.

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작동 방식

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고객

귀사와 같은 기업이 ServiceNow 투자를 최대한 활용하는 방법을 알아보십시오. 도구와 리소스를 탐색하여 비즈니스 성과를 높이고 더 빨리 성공을 거둘 수 있습니다.

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조사 및 학습

서비스 및 지원

이벤트

업무 세계를 혁신하고 혁신을 촉진할 수 있는 새로운 방법을 모색하십시오. 직접 또는 가상으로 이루어지는 당사의 글로벌 이벤트 시리즈에서 여러 ServiceNow 선구자들을 만날 수 있습니다.

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글로벌 이벤트

가상 이벤트

이벤트

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ServiceNow 회사 소개

우리는 업무의 복잡성을 줄여주는 기술의 힘을 믿습니다. ServiceNow는 최신 디지털 워크플로우를 사용하여 직원들을 위해 직장을 개선합니다.

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회사

파트너

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교육 개발자 포털 위치 성능 분석 CMDB IT 자산 관리 파트너

Modernize and automate IT

Provide impactful service delivery experiences and increased productivity. 

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Consolidate on a single cloud platform for IT

Modernize IT service experiences. Automatically identify and resolve issues. Align initiatives across strategy and operations to boost productivity.

Deliver impactful experiences on a single platform

Harness the power of a shared data model with common workflows. Transform self‑service with personalized, consumer‑style web and mobile experiences.

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Get ahead of issues and resolve them faster

Pinpoint the root cause and automate remediation. Scale staff using conversational virtual agents. Give agents info and recommendations—all in one place.

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Align and optimize the full IT lifecycle

Manage strategy and operations on one platform to prioritize demand and mitigate risk. Deliver apps, services, and products with speed and agility.

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Analyst Report

IT service management tools are vital for infrastructure and operations organizations to support and deliver IT services.

Gartner, Magic Quadrant for IT Service Management Tools, 29 August 2019, Rich Doheny, Chris Matchett, Siddharth Shetty

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Don’t just take our word for it

See how companies like yours have transformed their IT experience.

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MANUFACTURING

Saved $3M

Oshkosh consolidates and accelerates service delivery in IT and beyond.

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FINANCIAL SERVICES

Eliminated multiple legacy tools

Western & Southern aligns IT modernization roadmap with business strategy.

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ENERGY/UTILITIES

Reduced outages 80%

TransAlta modernizes employee experience and maximizes visibility into IT services.

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HEALTHCARE

Reduced status calls 50%

HealthPartners creates unified view to manage work in one place.

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Solutions to power your IT transformation

IT Service Management (ITSM)

Consolidate legacy systems to elevate the service experience, increase productivity, and achieve new insights.

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Align business process to business priorities

IT Business Management (ITBM)

Align work to business priorities, optimize run-the-business resources, and reduce time to market.

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IT Operations Management (ITOM)

Gain visibility into your operations footprint, manage IT service health, and optimize delivery and spend.

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The technology foundation for IT transformation

Now Platform

The foundation for all your ServiceNow solutions, certified partner apps, and custom app needs.

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Join us at a live event

SERVICENOW EVENT

Knowledge 2020: May 3-7

Join us in Orlando and take work to the next level—at the early bird price!

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WEBINAR

Live product demos

See ServiceNow in action and get answers from the experts during an in-depth product demonstration.

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Meet with the experts to automate and modernize IT in your organization

Featured Resources

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ANALYST REPORT

A 6-time Magic Quadrant for ITSM Tools Leader

See why in the 2019 Gartner Magic Quadrant for IT Service Management Tools.

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ANALYST REPORT

Total Economic Impact

Forrester examines the potential ROI that enterprises may realize by deploying ServiceNow IT apps.

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EBook

Now on Now: ITOM + ITSM

How ServiceNow improved visibility, productivity, and availability in IT operations.

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ANALYST REPORT

An ESM industry overview

The Forrester Wave™: Enterprise Service Management, Q3 2018 report offers an unbiased view of ESM.

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EBOOK

Transform IT

Drive better business outcomes by improving IT service delivery and support.

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EBOOK

IT strategy is dead…so what’s next?

4 steps to go from outsourced service provider to indispensable business partner.

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Where is IT today?

Understand IT’s role as an innovator for business transformation to stay competitive.

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Leaving legacy IT is easier than you think

Discover a stress-free methodology for implementing a modern ITSM solution—fast.

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EBOOK

A 6-step approach for ITSM with ITOM

Walk through the steps to break down organizational silos and drive better outcomes.

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EBOOK

Turbo charge your project management office

Learn how to increase business value, improve reliability, and accelerate delivery.

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Talk to an expert

Break down silos. Work smarter, not harder, with intelligent automation. Simplify the planning, delivery, and management of services. Bring value to your business—now.

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