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Welcome to the
Customer Success Center
Become a Now Creator
Jumpstart Your Upgrade
Upgrades Value Calculator
Accelerate your upgrade to Orlando
Orlando release documentation
Orlando product documentation
Orlando family release notes
Automated Test Framework quick start tests
Automated Test Framework product documentation
Upgrading to a New Release
Patching and Upgrades Fundamentals
Patching Program Overview
Now Community blogs and content
Now Platform Orlando Release – Fact Sheet
The Now Platform Orlando release – Collected links of interest
Unique Features of Orlando Version
Main Launch Blog
What’s new in Orlando for the Now Platform
What’s new in Orlando for mobile
What’s new in Orlando for Predictive Intelligence
What’s new in Orlando for Virtual Agent
What's new in Orlando for Field Service Management
Now Platform What's new in Orlando for IntegrationHub
What’s new in Orlando for Natural Language Model Builder
Orlando release: ITSM applications get smarter and easier to use
What's new in Orlando for Customer Service Management, Community, and Knowledge Management
What’s new in Orlando for HR Service Delivery
What’s new in Orlando for Performance Analytics
What’s new in Orlando for SAM and ITAM
The GRC Orlando release takes risk engagement to a new level
Orlando Features for Store Developers
New Flow functionalities in ServiceNow Orlando release
CSM Webinar Q&A: Get to know the ServiceNow Orlando Release for CSM
Build Apps Faster with Studio 101
Forget about adding log statements to Server Side script, use logpoints! [Orlando]
Upgrade to Orlando to unlock the power of AI and Analytics
Training and certification
Automated Test Framework (ATF) Fundamentals (On Demand eLearning)
Automated Test Framework (ATF) Fundamentals (Micro-Certification)
Upgrade Skipped Records (On Demand eLearning)
Using Debug Upgrade (On Demand eLearning)
Upgrade tools and information
Orlando communications package
Upgrade planning checklist
Upgrade your instance
Changes to plugins the Orlando release
Upgrade from London to Orlando
Upgrade from Madrid to Orlando
Patching and Upgrades Community
How to manage instance upgrades
Upgrades Value Calculator
How do I perform ServiceNow upgrades?
Perform ServiceNow upgrades quicker and more effectively
Plan for upgrades at least once a year
The Total Economic Impact™ of Staying Current with ServiceNow Upgrades (PDF)
What’s the process to review and address skipped changes?
How do I conduct effective and efficient testing?
When and how should I use Automated Test Framework?
What best practices should I consider when creating ATF tests?
How do I use Test Management 2.0 for manual testing?
How does HealthScan help me manage my instance health?
Go full throttle with ServiceNow through instance performance administration