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ServiceNow Now Creator Customer Success Center
ServiceNow Now Creator Customer Success Center

Welcome to the
Customer Success Center

The Now Platform Paris® release upgrade kit is here

Agility and resilience are key to driving growth, business continuity, and productivity, and the new Paris release is built to bring you exactly that. It’s a complete upgrade to our all-star suite—made to keep your business running smoothly and your teams on track. This kit includes everything you'll need to set up the Paris release quickly and painlessly.

What’s included:
• A ready-to-use presentation that will give you and your team an overview of the most exciting innovations from the latest release
• A playlist of links and demos to help you get up to speed fast on each product innovation
• A complete list of resources to help you upgrade to the latest release

Simple and easy to share with stakeholders, this kit is always a good idea.

View material related to our previous release: Orlando release upgrade information

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Reduce time spent on future upgrades by 81%

Learn the benefits of staying on the latest release. Check out the 2020 Total Economic Impact™ of Staying Current with ServiceNow Upgrades report from Forrester.

Release highlights

Explore new Paris release features by workflow and industry.

Now Platform

Create new workflow apps fast when you need them most.

IT Workflows

Optimize IT productivity, cost, and resistance.

Employee Workflows

Deliver your employees the right experience anywhere.

Customer Workflows

Drive customer loyalty with corrected digital workflows.

Industry Solutions

Accelerate digital transformation for finance and telecommunications.